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Customer Satisfaction Survey - Luggage delivery

In order to evaluate customer satisfaction, Skyport would appreciate your help in answering a few questions. Please indicate your level of satisfaction with each of the following categories.
Thank you. Your cooperation is truly appreciated.

Questions marked with a * are mandatory.

 
1. Client’s name
 
*2. Airline and file number of the carrier
 
3. Skyport Waybill number
 
*4. Your Satisfaction (1= Not Satisfied, 5 = Very Satisfied)
1 2 3 4 5
How would you rate the initial contact with our dispatcher in order to establish a delivery time
Was your luggage delivered at the agreed time
How would you rate the courtesy and professionalism of the delivery agent
 
5. How do you feel we can improve our services ?
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